Informativa sulle spedizioni
Shipping Policy
We want our shipping terms to be clear before you place an order. Available shipping methods, charges and the most relevant delivery estimate are shown at checkout.
Order Processing
Orders are usually processed within 2 business days. Orders are not normally processed on weekends or public holidays. Processing may take longer during peak periods or when additional order verification is required.
Delivery Estimates
Delivery times vary depending on the shipping method selected at checkout. Please review the estimated delivery time shown next to each available shipping option before completing your purchase. The estimate displayed for the shipping method you select is the applicable delivery estimate for your order. Delivery dates are estimates and are not guaranteed.
Australia — Oversized Fishing Rods
For delivery to Australia, a USD $49.90 shipping charge applies to eligible non-telescopic fishing rods with a packed shipping length of more than 1 meter. This charge reflects the oversized-parcel surcharge imposed by air-freight carriers on long items.
Because this surcharge can be disproportionately high for a single retail purchase, we generally do not recommend that individual customers in Australia order fishing rods with a packed length of more than 1 meter directly through our website. If you are unsure whether a rod is affected, please contact us before placing your order.
Telescopic fishing rods are not included in this oversized-rod category. They are charged according to the normal shipping rates displayed at checkout.
Shipping Rates and Tracking
Available shipping methods and charges are displayed at checkout. Orders over USD $98 may qualify for free standard shipping only where the offer is available and shown at checkout. When tracking is available, it will be sent after the carrier accepts the shipment. Tracking events may take several days to update while an international shipment moves between carriers.
Customs, Address Issues and Delays
Customers are responsible for providing a complete and accurate delivery address. Customs duties, import taxes or other destination charges may apply under local rules and are the customer’s responsibility unless checkout states otherwise. Carrier delays, weather, customs inspections and other events outside LURE HUB’s reasonable control may affect delivery.
Returns and Return Shipping
Returns are handled in accordance with our Refund Policy. Please contact us before sending an item back so we can provide the correct instructions and return address.
- Verified product quality issue: Please contact us with details and supporting photos or video. We will review the issue and provide an appropriate resolution.
- Return unrelated to product quality: The customer is responsible for all return shipping costs. Original shipping charges are non-refundable unless otherwise required by applicable law.
Contact Us
If you have any questions about shipping, oversized rods or returns, please email cc@lurehub.store before placing your order or sending a return.